Deceptive Loan Practices - Credit

Company MBNA AMERICA Address: Nationwide, U.S.A. Phone Number: 877-800-0050 Fax: I am submidting this complaint on March 20, 2005 because MBNA continues to be a company that will do everything to anyone in the name of profit. I know there are many many people with like experiences. See also "RIP-OFFreport.com" Called 10/30/03 "Lucy" Because of my delayed disability claim, I asked if a interest rate reduction would be possible.
"If I qualified" and I did interest rate reduced from 19.98 to 14.98% I had to agree to increased my monthly payments (and that had to be made at once) and the plan could take up to two months. Next statement the interest charge is 24.98% Was told, when I called, nothing I could do about it. It would stay 24.98% until new plan but couldn't tell me when that was going to be. I had account for years, never been late, always paid more than min. due. I had to refinance my house to pay MBNA off but the problems did not stop there Paid off account in full but MBNA deducted another payment from my bank for $348.00 on the 3rd of Jan 2004. (even after account had been paid in full weeks before) Called three times to get refund. First time I was told that it was my fault that they continued to make automatic payments. Contact on the 15th of Jan. was told check was "cut" on 7th and mailed on the 9th. Now after my mail for the 15th, no check. Would never, never do business with MBNA America. I have filed complaint with Office of the Comptroller of the Currency Customer Assistance Group 1301 McKinnery Street, Suite 3450 Houston TX 77010-9050 Fax 1-713-336-4301 complaint form at http://www.occ.treas.gov/customer.htm James Olivet, Michigan U.S.A.

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